| Size | Bust (cm) | Waist (cm) | Hips (cm) | Suitable Height (cm) |
| S | 87 | 67 | 92 | 160-165 |
| M | 95 | 74 | 98 | 165-170 |
| L | 102 | 81 | 104 | 170-175 |
| XL | 112 | 87 | 110 | 175-185 |
We are based in Melbourne, VIC and we are proud to offer international shipping services for over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in Australia, Japan & China will be shipped by AUSpost or ePacket depending on the weight and size of the product.
Yes. We provide free shipping for orders over $75 to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
| Location | *Estimated Shipping Time |
|---|---|
| Australia, New Zealand | 7-20 Business days |
| Central & South America | 10-24 Business days |
| Canada, Europe | 10-30 Business days |
| Asia | 10-24 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships which will contain your tracking information. If you haven’t received tracking info within 5 days, please contact us. You can track your package through Auspost tracking.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled within 48 hours. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Our reviews are verified for authenticity
nicely packed, good size, the fabric is fine too, arrived quickly
I ordered size S but I got size L instead, it wasnt that big of a deal though, it still fit me, I really liked it. Thank you
Костюм полностью соответствует картинке. Обычно ношу XL,но костюм был великоват, однако, не пожалела об этом. Качество не очень. Я еще не успела начать застегивать костюм, как пуговицы начали отлетать.
wonderful quality, everything fits. highly recommended.
Very fast delivery. Size corresponds.
It’s great quality and the perfect colour. It fits nicely. Awesome cosplay, definitely recommend
perfect! high quality. I love it!
I live in Italy and the package arrived in 2 weeks and a half. The product's quality is very good and the size is perfect. It looks exactly as the one that Ciel's wear in the anime. I recommend the product and the store. :)
it fits wonderfully, came in great packaging, and looks super great. shipping didnt take too long and im super happy witg this product and store. would definitely recommend.